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Frequently Asked Questions About Water Damage

Not only is water damage in your home or business stressful. It is expensive and cleanup can take a lot of time.  At Rapid Restoration Recovery Inc, we have years of experience when it comes to helping both homeowners and businesses deal with the aftermath of flooding or other water damage events. 

We realize that there are probably questions you would like to ask. That is why we have put together a detailed FAQ on water damage.

When you notice water in your home or business, taking action immediately is important. Of course, the action you need to take depends on what is causing the water invasion. In general, even if the water inundation is caused by water coming from the outside, following certain steps is best.

  • Shut off the water source. Knowing where the water mains are located in your home is important if you need to turn them off. Not all homeowners know where the main is located. In case of an emergency situation which may cause alarm or stress, it is a good idea to have a note of important locations handy. Place it somewhere central so all of the family knows where to find it.
  • If it is safe, start removing access water. The best techniques to use are mopping, blotting, and wiping. Start with floors as this contributes to safety. Don’t attempt to use a vacuum even if you have a dedicated wet vacuum. These are only meant for lighter spillages.
  • In case of a severe flood, protect floor areas such as carpets and also upholstery items from further damage. You can do this by placing towels or cardboard paper on the floor. Also, move drapes and rugs. When damp, mold can easily take hold in soft furnishings and upholstery.
  • Consider switching off the mains electric or at least electric items in the affected area of your home or business. As we all know, electricity and water don’t go hand in hand.

It varies on the level of wetness and dampness. When we work, we constantly monitor the humidity level in your home. That tells us how the drying-out progress is proceeding.

The amount of time it takes to dry out a building and maybe even personal possessions depend on how bad the level of water damage is. It is also weather dependent. If it is raining outside, it takes longer to lower the humidity level in your home.

Most of the time, it takes less time to dry out a building when the weather corporates.


The cost of restoring your home and dealing with water damage varies a great deal. It depends on the severity of the damage. It is however important to know, we will deal with your insurance company, so you won’t have to pay ajything or very little out of pocket.

The first thing we will do is inspect your home or property to ascertain the severity of the water damage.

The aim of Rapid Restoration Recovery Inc is always to recover your home to its pre-flood status. In order to do so, we have specialist equipment including humidity control and extraction equipment. Dehumidifiers are great when it comes to restoring and recovering a home or business.

If there are any structural problems, we will point them out to you.

Most home and business policies include some level of cover for water damage. The best thing you can do is to call your broker or insurance company.

Often you will find an insurer will ask about the source of the flooding. If it is natural or accidental, the water damage should be covered by insurance. But, it is important to find this out.

Rapid Restoration Recovery Inc works with a range of insurance companies. We are happy to offer free estimates for water damage.

Unfortunately, a severe flooding or water invasion event can cause damage to personal items and possessions.

What we always say to our clients is to talk to us about it. We can often help to recover precious personal belongings. They may need a cleanup.

In particular, it is important to protect and dry out books properly. Absorbed water can cause yellowing of pages and mold. We offer a complete mold removal and mold remediation service when you are concerned about mold growth.

If you are affected by water damage, give us a call. We offer many of our essential services on an emergency call out basis. Our helpful and expert water damage teams are only a phone call away.

During our time in business, Rapid Restoration Recovery Inc has helped many homeowners and business recover their properties after water damage and flooding. We are happy to offer advice on how you can avoid or limit the risk or damage of flooding.

Water Damage

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