Question 1

CAN YOU TREAT ANY AMOUNT OF WATER DAMAGE?

Accepted Answer

Our highly-skilled team members are capable of handling any amount and type of water damage. We are qualified to remediate water damage of any size at any residential or commercial property, and will work with your insurance company in an effort to resolve the loss as quickly and inexpensively as possible.

Question 2

DO YOU MANAGE ALL ASPECTS OF WATER, FIRE AND SMOKE RESTORATION?

Accepted Answer

Yes, we handle everything from stopping the damage as much as possible while it’s occurring, removing and repairing all affected areas, and taking necessary precautions to ensure that nothing returns, i.e. mold. Our team has the training, knowledge, know-how and dedication needed to bring your home or business back to the quality you enjoyed before the loss happened.

Question 3

DO YOU GUARANTEE THAT MOLD WON’T GROW AFTER YOU TREAT THE AREA?

Accepted Answer

Absolutely. We make sure to not only rid the infected areas of mold, but to also sanitize and use professional strength – but safe – chemicals to prevent mold from coming back. While we enjoy meeting you, we’d prefer not to keep visiting you over and over again to treat the same area. 🙂

Question 4

DO YOU ALSO HELP WITH MY DAMAGED POSSESSIONS DURING TREATMENT?

Accepted Answer

Yes. We know that having a disaster can turn everything upside down, including your valuables. We are able to expertly handle, clean and store your possessions with a goal to recover as much as possible. We will also work with your insurance company and the adjuster during the process so everything is documented and accounted for.

Question 5

WHAT HAPPENS IF I HAVE A FIRE AND THERE’S ALSO SMOKE DAMAGE? DO YOU HANDLE THIS TO?

Accepted Answer

Yes, we handle everything! Our goal at Rapid Restoration is to minimize the fire damage, inconvenience and physical and emotional stress associated with such a traumatic event. In order to get your property restored back to its pre-loss condition as soon as possible, we offer complete fire damage restoration services including content inventory and packing, content cleaning, restoration, storage, odor removal, and complete reconstruction of the property.

Question 6

WHAT HAPPENS IF THE DAMAGE IS SO EXTENSIVE THAT MY PROPERTY IS LEFT “OPEN”?

Accepted Answer

We take all steps to ensure that your property is cared for, including boarding up any open spaces, fencing off the entire property, providing onsite security, and more. Our main goal is to take care of your valuables and your personal space, and we will do everything necessary to make sure that you feel comfortable.

Question 7

WHY RAPID RESTORATION RECOVERY?

Accepted Answer

Rapid Restoration is an IICRC licensed, bonded and insured restoration company for residential and commercial losses. We handle hundreds of water damage restoration, crime scene cleanup, hoarding cleaning and mold removal a year, all while maintaining quality, reliability and integrity in service. Trust Rapid Restoration to bring your home or business back to the quality you enjoyed before the loss happened.

Question 8

HELP – I NEED SOMEONE TO COME OUT IMMEDIATELY! CAN YOU DO THAT?

Accepted Answer

Yes! One of our licensed and certified technicians will head to your home or office within 30 minutes of your call to assess the situation and mitigate the damage. We specialize in being able to handle your emergencies as quickly and efficiently as possible, so just give us a call!

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Need help? Call our award-winning support team 24/7 at (561) 344-5070

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